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Privacy Policy

Thoroughbred Off Road is committed to protecting your privacy.  This privacy notice discloses the privacy practices for ThoroughbredOffroad.com. 

By visiting ThoroughbredOffroad.com you automatically accept the terms and conditions described in this Policy.  If you have any questions, please contact us at 888.241.3977.

What information do we collect?

Thoroughbred Off Road will collect information from you when you register on our site, place an order, subscribe to our newsletter or fill out a form.  When ordering or registering on our site, as appropriate, you may be asked to enter your vehicle information as well as your name, e-mail address, mailing address, phone number or credit card information.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

  • To personalize your shopping experience
    The information you provide helps us to better respond to your individual needs. 
  • To improve our website
    We continually strive to improve our website offerings based on the information and feedback we receive from you. 
  • To improve customer service
    Your information helps us to more effectively respond to your customer service requests and support needs.  If we have a question concerning your order, we will contact you via phone and/or email based on the information provided.
  • To process transactions
  • To administer a contest, promotion, survey or other site feature
  • To send periodic emails

The email address you provide for order processing, may be used to send you information and updates pertaining to your order in addition to receiving occasional company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?
We take precautions to protect your information. We implement a variety of security measures to maintain the safety of your personal information both online and offline when you place an order or enter, submit, or access your personal information. 

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.


Do we use cookies?

Yes.  Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart and keep track of advertisements.  Thoroughbred Off Road also uses Google analytics to track general traffic patterns and preferences.

Do we disclose any information to outside parties?
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.  We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below. This policy was last modified on 10/24/2013

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

www.ThoroughbredOffroad.com
4843 Rockwell Rd
Winchester, KY 40391
sales@thoroughbredoffroad.com
toll-free @ 888.241.3977